GEO

Which of Your Website Pages Are Losing Clicks to AI Overviews — and Which Are Safe?

2 September 2026 · 10 min read

Informational pages are losing clicks; service and pricing pages are largely safe. A page-by-page triage method for Singapore businesses, with the numbers to sort them.

Editorial cover for an article about which pages lose clicks to AI Overviews in Singapore.

Article

Informational pages are losing clicks; service and pricing pages are largely safe. A page-by-page triage method for Singapore businesses, with the numbers to sort them.

Mike, IT Manager at Mayson AI
Author
Mike

IT Manager (Certified CISSP)

Mike is the IT Manager at Mayson AI with more than 8 years of experience in enterprise IT operations, AI deployment, and development. He specializes in applying modern technology to optimize business workflows and is committed to delivering highly reliable digital transformation solutions for enterprises.

Why "My Traffic Is Down" Is the Wrong DiagnosisThe Triage: Sorting Your Pages Into Three BucketsBucket 1: High risk — informational contentBucket 2: Low risk — commercial and transactional pagesBucket 3: Mixed — comparison contentHow to Actually Check, Without Buying a ToolWhat to Do With Each BucketFor high-risk informational pages: aim to be cited, not clickedFor low-risk commercial pages: strengthen them, because this is where the clicks still areFor comparison content: invest, because it works in both worldsThe Measurement Shift You Need to MakeFrequently Asked Questions

Your informational pages are losing clicks; your service, pricing, contact and branded pages are largely safe — and the difference is big enough that you should sort your site into those two buckets before changing anything. Google AI Overviews now appear on roughly 48% of all searches, and when one appears on a query you rank for, the click economics change sharply: a query with no AI Overview sends about 33,500 clicks per million impressions, while a brand cited inside the AI Overview receives 20,743, and a brand not cited receives just 9,445 — under a third of the pre-AI Overview figure. Meanwhile, transactional queries trigger an AI Overview only about 10% of the time. So the practical question for a Singapore business is not "is my traffic falling" but "which pages, and what do I do about each." This article gives you a page-by-page triage method, the numbers to apply it, and what to do with each category.

Why "My Traffic Is Down" Is the Wrong Diagnosis

Most Singapore businesses noticing a traffic decline in 2026 reach for the wrong explanation. They assume a penalty, a competitor, or a technical fault. Usually it is none of those.

The tell is a specific pattern: your rankings are stable, your impressions are stable or rising, and your clicks are falling. If you see that in Google Search Console, you are almost certainly not penalised — you are being summarised. Google now answers the query on the results page and the user never leaves.

Two industry-wide numbers frame the scale. Zero-click searches — sessions ending without any click — have risen from around 50% in 2019 to roughly 65% in 2026. And when an AI Overview is present specifically, Pew Research's behavioural tracking of 68,879 real Google searches found something sharper still: AI Overviews do not merely reduce clicks, they end the browsing session entirely for 26% of users.

But — and this is the part that matters commercially — the damage is highly uneven across page types. Treating it as a site-wide problem leads to site-wide panic and wasted effort. Treating it as a page-type problem gives you a plan.

The Triage: Sorting Your Pages Into Three Buckets

Work through your top pages in Search Console and sort each into one of three categories.

Bucket 1: High risk — informational content

What's in it: "What is X", "how does Y work", "best way to Z", definitions, general explainers, beginner guides.

Why it's exposed: AI Overviews concentrate on informational, low-CPC queries — precisely the ones a summary can fully answer. Ahrefs' analysis of 146 million desktop SERPs confirms this concentration.

The Singapore-specific sting: AI Overviews appear on up to 70% of queries in B2B technology, professional services, and healthcare — the sectors that depend most heavily on informational content. If you are a Singapore consultancy, IT services firm, clinic, or B2B provider whose blog is built on explainer content, you are in the maximum impact zone.

Bucket 2: Low risk — commercial and transactional pages

What's in it: Service pages, pricing pages, "get a quote", "book X", location pages, and vendor-evaluation queries.

Why it's protected: Only about 10% of commercial keywords trigger an AI Overview, because Google understands that a user ready to buy or book still needs to reach a specific business. High-value commercial queries — comparing vendors, requesting demos, evaluating pricing — are largely excluded from AI Overview treatment. For commercial and transactional searches, position one still drives meaningful click-through.

A caveat worth stating honestly: this cushion is being eroded. Semrush data from late 2025 shows non-informational queries now represent over 42% of AI Overview triggers. "Safe" means safer for now, not permanently safe.

Bucket 3: Mixed — comparison content

What's in it: "X vs Y", "best [service] in Singapore", "top 10" lists.

Why it's ambiguous: Comparison queries sit in the middle ground. They sometimes trigger an AI Overview and sometimes do not, and the outcome varies by category and phrasing. But they are also disproportionately valuable, because a buyer running a comparison is close to a decision — and because comparison content is exactly what AI systems draw on when someone asks for a recommendation.

How to Actually Check, Without Buying a Tool

You can do this triage today using Google Search Console alone:

Step 1: Compare clicks against impressions over 12 months. In Search Console, look at your top 20 pages. Filter to the last 12 months and compare against the prior 12. You are looking for pages where impressions held steady or grew while clicks fell. That gap is your AI Overview exposure.

Step 2: Check position stability. For those pages, confirm your average position did not deteriorate. Stable position plus falling clicks is the signature of summarisation, not of a ranking loss. If position dropped too, you have a separate SEO problem to fix first.

Step 3: Run the queries manually. Take the 10 queries that matter most commercially and search them in Google from Singapore. Note whether an AI Overview appears, and if so, whether your business is cited within it. This takes twenty minutes and tells you more than most dashboards.

Step 4: Sort into the three buckets and apply the actions below.

A practical warning about measurement: impressions may look healthy while clicks decline, which masks the real impact. Track click-through rate by query, not just rankings and impressions — otherwise your dashboard will show "healthy" right up until the enquiry pipeline runs dry.

What to Do With Each Bucket

Your informational pages are losing clicks; your service, pricing, contact and branded pages are largely safe — and the difference is big enough that you should sort your site into those two buckets before changing anything. Google AI Overviews now appear on roughly 48% of all searches, and when one appears on a query you rank for, the click economics change sharply: a query with no AI Overview sends about 33,500 clicks per million impressions, while a brand cited inside the AI Overview receives 20,743, and a brand not cited receives just 9,445 — under a third of the pre-AI Overview figure. Meanwhile, transactional queries trigger an AI Overview only about 10% of the time. So the practical question for a Singapore business is not "is my traffic falling" but "which pages, and what do I do about each." This article gives you a page-by-page triage method, the numbers to apply it, and what to do with each category.

Why "My Traffic Is Down" Is the Wrong Diagnosis

Most Singapore businesses noticing a traffic decline in 2026 reach for the wrong explanation. They assume a penalty, a competitor, or a technical fault. Usually it is none of those.

The tell is a specific pattern: your rankings are stable, your impressions are stable or rising, and your clicks are falling. If you see that in Google Search Console, you are almost certainly not penalised — you are being summarised. Google now answers the query on the results page and the user never leaves.

Two industry-wide numbers frame the scale. Zero-click searches — sessions ending without any click — have risen from around 50% in 2019 to roughly 65% in 2026. And when an AI Overview is present specifically, Pew Research's behavioural tracking of 68,879 real Google searches found something sharper still: AI Overviews do not merely reduce clicks, they end the browsing session entirely for 26% of users.

But — and this is the part that matters commercially — the damage is highly uneven across page types. Treating it as a site-wide problem leads to site-wide panic and wasted effort. Treating it as a page-type problem gives you a plan.

The Triage: Sorting Your Pages Into Three Buckets

Work through your top pages in Search Console and sort each into one of three categories.

Bucket 1: High risk — informational content

What's in it: "What is X", "how does Y work", "best way to Z", definitions, general explainers, beginner guides.

Why it's exposed: AI Overviews concentrate on informational, low-CPC queries — precisely the ones a summary can fully answer. Ahrefs' analysis of 146 million desktop SERPs confirms this concentration.

The Singapore-specific sting: AI Overviews appear on up to 70% of queries in B2B technology, professional services, and healthcare — the sectors that depend most heavily on informational content. If you are a Singapore consultancy, IT services firm, clinic, or B2B provider whose blog is built on explainer content, you are in the maximum impact zone.

Bucket 2: Low risk — commercial and transactional pages

What's in it: Service pages, pricing pages, "get a quote", "book X", location pages, and vendor-evaluation queries.

Why it's protected: Only about 10% of commercial keywords trigger an AI Overview, because Google understands that a user ready to buy or book still needs to reach a specific business. High-value commercial queries — comparing vendors, requesting demos, evaluating pricing — are largely excluded from AI Overview treatment. For commercial and transactional searches, position one still drives meaningful click-through.

A caveat worth stating honestly: this cushion is being eroded. Semrush data from late 2025 shows non-informational queries now represent over 42% of AI Overview triggers. "Safe" means safer for now, not permanently safe.

Bucket 3: Mixed — comparison content

What's in it: "X vs Y", "best [service] in Singapore", "top 10" lists.

Why it's ambiguous: Comparison queries sit in the middle ground. They sometimes trigger an AI Overview and sometimes do not, and the outcome varies by category and phrasing. But they are also disproportionately valuable, because a buyer running a comparison is close to a decision — and because comparison content is exactly what AI systems draw on when someone asks for a recommendation.

How to Actually Check, Without Buying a Tool

You can do this triage today using Google Search Console alone:

Step 1: Compare clicks against impressions over 12 months. In Search Console, look at your top 20 pages. Filter to the last 12 months and compare against the prior 12. You are looking for pages where impressions held steady or grew while clicks fell. That gap is your AI Overview exposure.

Step 2: Check position stability. For those pages, confirm your average position did not deteriorate. Stable position plus falling clicks is the signature of summarisation, not of a ranking loss. If position dropped too, you have a separate SEO problem to fix first.

Step 3: Run the queries manually. Take the 10 queries that matter most commercially and search them in Google from Singapore. Note whether an AI Overview appears, and if so, whether your business is cited within it. This takes twenty minutes and tells you more than most dashboards.

Step 4: Sort into the three buckets and apply the actions below.

A practical warning about measurement: impressions may look healthy while clicks decline, which masks the real impact. Track click-through rate by query, not just rankings and impressions — otherwise your dashboard will show "healthy" right up until the enquiry pipeline runs dry.

What to Do With Each Bucket

For high-risk informational pages: aim to be cited, not clicked

You will not win back the clicks a summary absorbs. The realistic goal is to be the source the summary quotes.

This matters more than it sounds. Being cited inside an AI Overview delivers roughly 35% more organic clicks than not being cited — Seer Interactive measured 0.70% CTR for cited brands against 0.52% for uncited organic listings. And in absolute terms, the gap is the one from the opening: 20,743 clicks per million impressions if cited, 9,445 if not.

Practically: consolidate thin posts into fewer, deeper pieces genuinely worth citing; structure content so answers are extractable (clear question-style headings, direct answers immediately below, FAQ sections); and add appropriate schema markup. Crucially, ranking in the top 10 remains the prerequisite for being cited — Google sources AI answers primarily from pages that already rank well. Traditional SEO is the foundation, not a replacement.

For low-risk commercial pages: strengthen them, because this is where the clicks still are

This is the most underrated action available to Singapore SMEs right now. If informational traffic is structurally declining while commercial-intent clicks hold up, the rational response is to shift effort toward service pages, pricing pages, and location pages — exactly the pages many businesses have neglected in favour of blog volume.

For a Singapore business, that means service pages that clearly state what you do, for whom, at what price range, with local trust signals; and location or neighbourhood pages if you serve specific areas.

For comparison content: invest, because it works in both worlds

Comparison pages capture the commercial-intent clicks that survive, and they are the content AI systems reach for when a user asks for a recommendation. Content genuinely comparing options — including honestly noting where you are not the right fit — performs in both channels.

The Measurement Shift You Need to Make

The most important change is not tactical but definitional: visibility and traffic are no longer the same metric. You can rank first and receive no clicks.

Three adjustments:

Track citations, not just rankings. Whether AI Overviews and AI assistants mention your business for your priority queries is now a distinct metric. Check manually if you have no tooling — running your ten key queries monthly and logging whether you appear is a legitimate, free method.

Segment your analytics by intent, not just by page. Informational and commercial pages are now on different trajectories. Averaging them hides both the decline and the resilience.

Watch conversion rate, not only sessions. There is a genuine counter-trend here: the clicks that survive an AI Overview convert notably better — one analysis found around 23% better — because those users have already read a summary and are seeking depth. A Singapore business seeing 4,000 monthly visitors converting at 6% is in better shape than one seeing 10,000 converting at 2%, and a sessions-only dashboard will report the opposite.

One honest caveat on all the figures above: studies measuring AI Overview click impact vary widely in magnitude — from roughly 15% to 89% CTR decline depending on methodology and query set — though every independent study agrees on the direction. Use these numbers to size the problem and prioritise, not as precise predictions for your specific site. Your own Search Console data is the authoritative source for your business.

Frequently Asked Questions

Q1: How do I know whether AI Overviews are causing my traffic drop, or something else?

Look for one specific pattern in Google Search Console: stable rankings and stable or rising impressions, but falling clicks. That combination is the signature of summarisation rather than a penalty or ranking loss — your pages are still being shown, users just are not clicking through. If your average position also dropped, you have a separate SEO problem to address first. Then verify manually: search your ten most commercially important queries from Singapore and note whether an AI Overview appears and whether your business is cited within it. That check takes about twenty minutes and is more reliable than most dashboards.

Q2: Which types of pages are most at risk from AI Overviews?

Informational content is most exposed — "what is X", "how does Y work", definitions, and beginner guides — because AI Overviews concentrate on informational, low-CPC queries that a summary can fully answer. The exposure is sector-dependent: AI Overviews appear on up to 70% of queries in B2B technology, professional services and healthcare, which are exactly the sectors that rely most on explainer content. Commercial and transactional pages are considerably safer, with only around 10% of commercial keywords triggering an AI Overview, since Google recognises that a user ready to buy still needs to reach a specific business.

Q3: If AI Overviews take the clicks, is SEO still worth doing?

Yes, but the goal shifts. Ranking in the top 10 remains the prerequisite for being cited in AI Overviews, because Google sources its AI answers primarily from pages that already rank well — so traditional SEO is the foundation that AI visibility is built on, not something it replaces. What changes is the objective for informational content: you are optimising to be the cited source rather than to win the click. And the parts of SEO serving commercial and transactional intent — service pages, pricing pages, location pages — remain largely unaffected and are arguably now the highest-return area of investment.

Q4: Does being cited in an AI Overview actually help if the user does not click?

It helps in two measurable ways. First, citation does generate clicks: cited brands receive around 20,743 clicks per million impressions versus 9,445 for uncited brands, and Seer Interactive measured cited brands achieving roughly 35% higher CTR than uncited organic listings. Second, appearing as a named source in an answer carries brand value even without a click — the user has seen your business presented as an authority. However, be realistic: citation cushions the loss rather than restoring pre-AI Overview traffic, since a non-AI-Overview query would have sent roughly 33,500 clicks per million impressions.

Q5: My traffic is down but my enquiries are steady. Should I be worried?

Probably not, and this is more common than it appears. The clicks surviving AI Overviews convert notably better — around 23% better in one analysis — because those users have already read a summary and are actively seeking depth. A business receiving 4,000 monthly visitors converting at 6% is performing better than one receiving 10,000 at 2%, even though a sessions-only dashboard would show the opposite. Judge performance on enquiries, conversion rate and revenue per visitor rather than raw traffic. The genuine risk to watch is different: if you are steadily disappearing from AI Overviews and AI assistant answers while competitors are cited, that erosion shows up in enquiries later, after traffic.

Mayson AI helps Singapore businesses work out which pages are losing clicks, which are still earning them, and how to become the cited source in AI answers — with baseline citation tracking and honest reporting. If you want a page-by-page read on where your site actually stands, book a consultation.

Figures cited reflect published research as at August 2026 from Ahrefs, Seer Interactive, BrightEdge, Pew Research Center, Semrush and SparkToro. Study methodologies vary; use them to prioritise, not as predictions for your specific site.

For high-risk informational pages: aim to be cited, not clicked

You will not win back the clicks a summary absorbs. The realistic goal is to be the source the summary quotes.

This matters more than it sounds. Being cited inside an AI Overview delivers roughly 35% more organic clicks than not being cited — Seer Interactive measured 0.70% CTR for cited brands against 0.52% for uncited organic listings. And in absolute terms, the gap is the one from the opening: 20,743 clicks per million impressions if cited, 9,445 if not.

Practically: consolidate thin posts into fewer, deeper pieces genuinely worth citing; structure content so answers are extractable (clear question-style headings, direct answers immediately below, FAQ sections); and add appropriate schema markup. Crucially, ranking in the top 10 remains the prerequisite for being cited — Google sources AI answers primarily from pages that already rank well. Traditional SEO is the foundation, not a replacement.

For low-risk commercial pages: strengthen them, because this is where the clicks still are

This is the most underrated action available to Singapore SMEs right now. If informational traffic is structurally declining while commercial-intent clicks hold up, the rational response is to shift effort toward service pages, pricing pages, and location pages — exactly the pages many businesses have neglected in favour of blog volume.

For a Singapore business, that means service pages that clearly state what you do, for whom, at what price range, with local trust signals; and location or neighbourhood pages if you serve specific areas.

For comparison content: invest, because it works in both worlds

Comparison pages capture the commercial-intent clicks that survive, and they are the content AI systems reach for when a user asks for a recommendation. Content genuinely comparing options — including honestly noting where you are not the right fit — performs in both channels.

The Measurement Shift You Need to Make

The most important change is not tactical but definitional: visibility and traffic are no longer the same metric. You can rank first and receive no clicks.

Three adjustments:

Track citations, not just rankings. Whether AI Overviews and AI assistants mention your business for your priority queries is now a distinct metric. Check manually if you have no tooling — running your ten key queries monthly and logging whether you appear is a legitimate, free method.

Segment your analytics by intent, not just by page. Informational and commercial pages are now on different trajectories. Averaging them hides both the decline and the resilience.

Watch conversion rate, not only sessions. There is a genuine counter-trend here: the clicks that survive an AI Overview convert notably better — one analysis found around 23% better — because those users have already read a summary and are seeking depth. A Singapore business seeing 4,000 monthly visitors converting at 6% is in better shape than one seeing 10,000 converting at 2%, and a sessions-only dashboard will report the opposite.

One honest caveat on all the figures above: studies measuring AI Overview click impact vary widely in magnitude — from roughly 15% to 89% CTR decline depending on methodology and query set — though every independent study agrees on the direction. Use these numbers to size the problem and prioritise, not as precise predictions for your specific site. Your own Search Console data is the authoritative source for your business.

Frequently Asked Questions

Q1: How do I know whether AI Overviews are causing my traffic drop, or something else?

Look for one specific pattern in Google Search Console: stable rankings and stable or rising impressions, but falling clicks. That combination is the signature of summarisation rather than a penalty or ranking loss — your pages are still being shown, users just are not clicking through. If your average position also dropped, you have a separate SEO problem to address first. Then verify manually: search your ten most commercially important queries from Singapore and note whether an AI Overview appears and whether your business is cited within it. That check takes about twenty minutes and is more reliable than most dashboards.

Q2: Which types of pages are most at risk from AI Overviews?

Informational content is most exposed — "what is X", "how does Y work", definitions, and beginner guides — because AI Overviews concentrate on informational, low-CPC queries that a summary can fully answer. The exposure is sector-dependent: AI Overviews appear on up to 70% of queries in B2B technology, professional services and healthcare, which are exactly the sectors that rely most on explainer content. Commercial and transactional pages are considerably safer, with only around 10% of commercial keywords triggering an AI Overview, since Google recognises that a user ready to buy still needs to reach a specific business.

Q3: If AI Overviews take the clicks, is SEO still worth doing?

Yes, but the goal shifts. Ranking in the top 10 remains the prerequisite for being cited in AI Overviews, because Google sources its AI answers primarily from pages that already rank well — so traditional SEO is the foundation that AI visibility is built on, not something it replaces. What changes is the objective for informational content: you are optimising to be the cited source rather than to win the click. And the parts of SEO serving commercial and transactional intent — service pages, pricing pages, location pages — remain largely unaffected and are arguably now the highest-return area of investment.

Q4: Does being cited in an AI Overview actually help if the user does not click?

It helps in two measurable ways. First, citation does generate clicks: cited brands receive around 20,743 clicks per million impressions versus 9,445 for uncited brands, and Seer Interactive measured cited brands achieving roughly 35% higher CTR than uncited organic listings. Second, appearing as a named source in an answer carries brand value even without a click — the user has seen your business presented as an authority. However, be realistic: citation cushions the loss rather than restoring pre-AI Overview traffic, since a non-AI-Overview query would have sent roughly 33,500 clicks per million impressions.

Q5: My traffic is down but my enquiries are steady. Should I be worried?

Probably not, and this is more common than it appears. The clicks surviving AI Overviews convert notably better — around 23% better in one analysis — because those users have already read a summary and are actively seeking depth. A business receiving 4,000 monthly visitors converting at 6% is performing better than one receiving 10,000 at 2%, even though a sessions-only dashboard would show the opposite. Judge performance on enquiries, conversion rate and revenue per visitor rather than raw traffic. The genuine risk to watch is different: if you are steadily disappearing from AI Overviews and AI assistant answers while competitors are cited, that erosion shows up in enquiries later, after traffic.

Mayson AI helps Singapore businesses work out which pages are losing clicks, which are still earning them, and how to become the cited source in AI answers — with baseline citation tracking and honest reporting. If you want a page-by-page read on where your site actually stands, book a consultation.

Figures cited reflect published research as at August 2026 from Ahrefs, Seer Interactive, BrightEdge, Pew Research Center, Semrush and SparkToro. Study methodologies vary; use them to prioritise, not as predictions for your specific site.

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