Privacy Policy

How Mayson AI handles personal data

This page explains how Mayson AI Enterprise Services collects, uses, stores, and protects information submitted through maysonai.com.

Last updated: May 2, 2026Contact the privacy team
maysonai.com

A practical privacy notice for visitors, prospects, and clients

This policy is written for business visitors to our website, including people who browse the site, submit a contact form, or start a service discussion with our team.

1. Scope

This Privacy Policy applies to maysonai.com, the related enquiry forms, and direct communications handled by Mayson AI Enterprise Services.

It explains what personal data we may collect, why we collect it, how we use it, and the choices available to you when you interact with our website or request our services.

We aim to handle personal data responsibly and in line with applicable laws, including Singapore data protection requirements where relevant.

2. Personal Data We Collect

The information we collect depends on how you interact with the site and our team.

  • Identity and contact details such as your name, email address, company name, phone number, and business role.
  • Enquiry details such as the service you are interested in, your project brief, budget range, and any message you choose to send us.
  • Communication records when you email us, submit a form, or continue a sales or project discussion.
  • Technical and usage data such as IP address, browser type, device information, pages visited, referral source, and approximate location derived from analytics tools.

3. How We Use Personal Data

  • To respond to enquiries, consultations, proposals, and service requests.
  • To deliver, maintain, and improve our website, digital services, and internal operations.
  • To understand website performance, traffic sources, and content effectiveness.
  • To protect the site, detect abuse, prevent fraud, and maintain security logs.
  • To comply with legal, regulatory, tax, accounting, or contractual obligations.

4. Cookies and Analytics

We may use cookies, similar browser technologies, and analytics tools to understand how visitors use the site and to improve performance.

This website uses measurement tools such as Google Analytics to track aggregated usage patterns, including page visits, session behavior, and referral channels.

You can control cookies through your browser settings. Disabling certain cookies may affect how parts of the site function.

5. When We Share Data

We do not sell personal data. We may share limited information only where there is a legitimate operational reason.

  • With trusted service providers who help us host, secure, analyze, or operate the website and communication systems.
  • With professional advisers such as legal, accounting, or compliance providers when reasonably necessary.
  • With authorities, regulators, or law enforcement where disclosure is required or permitted by law.
  • As part of a corporate restructuring, merger, financing, or asset transfer if business operations are reorganized.

6. International Data Transfers

Our technology stack and service providers may process data in more than one country. When that happens, we take reasonable steps to use providers and arrangements that support an appropriate level of protection.

By submitting information through the site, you understand that your data may be processed outside your home jurisdiction where this is necessary to operate the website or deliver our services.

7. Data Retention

We keep personal data only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.

When personal data is no longer required, we will delete, anonymize, or securely dispose of it using reasonable measures.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No website or transmission method is completely secure. For that reason, we cannot guarantee absolute security, but we do take practical steps to reduce risk.

9. Your Rights and Choices

To protect your information, we may need to verify your identity before acting on a request. Some requests may be limited where legal, security, or contractual obligations apply.

  • Request access to personal data we hold about you, subject to applicable exceptions.
  • Request correction of inaccurate or incomplete information.
  • Withdraw consent for future use where processing is based on consent.
  • Ask us to delete data that is no longer required, where applicable law allows.
  • Opt out of non-essential marketing communications at any time.

10. Third-Party Links

This site may contain links to third-party websites, platforms, or social channels. Their privacy practices are governed by their own policies, not this one.

We encourage you to review the privacy notices of any third-party services you visit from our website.

11. Children's Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with a revised "Last updated" date of May 2, 2026 or a later date when changes are published.

Contact

Privacy questions, access requests, or corrections

If you want to access, correct, or delete personal data, or if you have questions about how your information is used, contact us directly.

Primary contact
Phone
+65 88586886
Office
8 Temasek Blvd, Suntec Tower 3, #42-01, s(038988)

How to make a request

Send your request to hello@maysonai.com with enough detail for us to understand the issue and verify that the request is yours.

If your request concerns data submitted through a sales conversation or an active service engagement, include the company name, contact channel, and approximate date of the interaction so we can locate the relevant records more efficiently.

If you would rather speak with us first, you can also use the contact page to start the conversation.